Deleting an iCloud Account After Death

Managing a Deceased Loved One's Account

Managing online storage like iCloud after the death of a loved one can be a delicate and emotional process. As one of the most widely used services by Apple users, iCloud stores much of our important digital information, such as contacts, photos, and documents. Here's how you can recover and manage this storage after the death of a loved one.

If you don't have access to your iCloud account

1. Have your iCloud account email address ready.
2. Share it on the Digital Rest journey.
3. Digital Rest will automatically detect the iCloud account and make the necessary requests to retrieve important information and data.
4. Digital Rest will share this data with you and then close the account.

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If you already have access to your iCloud account

Here's how you can manage data in each of these apps:

Mail

To retrieve emails, click on the "Mail" app, select the emails you want, and forward them to your address.

Contacts

To export contacts, open the "Contacts" app, click the gear icon in the bottom left corner, select "Select All," then "Export vCard." The file will be saved to your computer.

Photos

To retrieve photos, click "Photos," select the photos you want to keep, and click the cloud with a down arrow to download them.

iCloud Drive

To manage files in the "iCloud Drive" app, you must open each folder separately and download its contents. For the "Notes" folder, open the app, select the notes you want to keep, and forward them by email or via a link.

How do I delete an iCloud account?

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To delete an iCloud account, you must actually request the deletion of the deceased's Apple account, as iCloud is an Apple service.

To do this, you will need your own Apple ID, the deceased's Apple ID, and documents proving the death. To request account deletion, visit this page: Apple - Digital Legacy.

If you don't have the deceased's login information or an Apple ID, we recommend starting our guide to simplify the process.

Managing iCloud storage after the death of a loved one can seem complicated, but with a little help and patience, you can recover important data and close the account safely.

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